Every serial. Every shipment.
Check the model and serial.
Ask the manufacturer directly.
Every Milwaukee and DeWalt item we sell is represented as genuine OEM. Here is how to check the model and serial with the brand, plus exactly what Charged Tools protects.
Check with Milwaukee
- Find the serial on your tool (battery rail or under the grip).
- Go to onekey.milwaukeetool.com.
- Use the available registration/service tools or contact Milwaukee support for a determination.
Serial recognition can help, but it is not a promise of warranty eligibility.
Verify with DeWalt directly
- Find the serial on the tool housing near the battery.
- Call DeWalt customer service at 1-800-433-9258.
- Ask DeWalt to confirm the model information and available service path.
DeWalt applies its current authorized-seller and proof-of-purchase rules.
If the manufacturer identifies it as non-genuine, we protect you.
We source through vetted U.S. channels and keep the supplier and order records available to us. If the manufacturer identifies an item as non-genuine within 30 days, email support@chargedtools.com. We'll replace or refund it and provide the return label. That protection is our responsibility, independent of any manufacturer warranty decision.
We provide the order, supplier, and serial records available for the specific item on request.
FAQ
How do I check a Milwaukee tool?+
Find the model and serial on the tool and contact Milwaukee support or use Milwaukee's available registration and service tools. A serial lookup is useful evidence, but Milwaukee makes the final authenticity and service-eligibility decision.
How do I check a DeWalt tool?+
Find the model and serial on the housing and contact DeWalt at 1-800-433-9258 or use DeWalt's registration process. Registration or serial recognition does not itself guarantee warranty coverage; DeWalt applies its current seller and proof-of-purchase rules.
What if the serial number doesn't match?+
Email support@chargedtools.com immediately with the order number and manufacturer result. If the manufacturer identifies the item as non-genuine within our 30-day buyer-protection window, we replace or refund it at our cost and provide the return label.
Why do some retailers sell fakes?+
Gray-market importers and third-party marketplace sellers on Amazon and eBay routinely pass off counterfeits or unauthorized imports that can create warranty headaches. Charged Tools sources through vetted U.S. distributor channels and keeps purchase records for traceability on specific tools.
Does manufacturer warranty apply to tools I buy from you?+
Milwaukee or DeWalt alone decides manufacturer warranty and service eligibility under its current product, seller, and proof-of-purchase terms. Charged Tools is an independent reseller and does not guarantee manufacturer approval. Our 30-day buyer protection is the direct promise we control.