Every serial. Every shipment.
Your tool is genuine.
Verify it yourself.
Every Milwaukee and DeWalt tool we ship carries the original manufacturer serial number. Here's how to confirm it directly with the brand — not just take our word.
Verify with ONE-KEY
- Find the serial on your tool (battery rail or under the grip).
- Go to onekey.milwaukeetool.com.
- Enter the serial. Milwaukee confirms the tool.
Works for every M18, M12, FUEL, and PACKOUT item. Takes about 15 seconds.
Verify with DeWalt directly
- Find the serial on the tool housing near the battery.
- Call DeWalt customer service at 1-800-433-9258.
- Or scan with the DeWalt Mobile app to verify digitally.
DeWalt will confirm authenticity, manufacture date, and warranty status.
If a serial doesn't check out, we replace it at our cost.
We source through vetted U.S. distributor channels and inspect serials before shipment. Every tool carries a manufacturer serial that the brand recognizes. If you ever receive a tool that doesn't verify, call us at 1-888-665-0440. We'll replace or refund with no restocking fee, no debate. A counterfeit slipping through is our problem, not yours.
We can pull purchase records from our supply chain for any specific tool on request. Ask and we'll send the chain of custody.
FAQ
How do I verify a Milwaukee tool is genuine?+
Every genuine Milwaukee M18, M12, or FUEL tool has a serial number on the tool (usually on the battery rail or under the grip). Plug that serial into onekey.milwaukeetool.com — Milwaukee will confirm model, manufacture date, and whether it's registered. If Milwaukee recognizes it, it's genuine.
How do I verify a DeWalt tool is genuine?+
Every DeWalt 20V MAX, XR, and FlexVolt tool has a serial stamped on the housing (usually near the battery interface). Call DeWalt's Customer Service at 1-800-433-9258 with the serial and they'll confirm authenticity and warranty status. Or use the DeWalt app to scan the tool and verify digitally.
What if the serial number doesn't match?+
Call us immediately at 1-888-665-0440. We'll replace or refund the tool at our cost — no questions, no restocking fee. A counterfeit slipping through is on us, not you. We've verified every tool in our catalog but mistakes happen.
Why do some retailers sell fakes?+
Gray-market importers and third-party marketplace sellers on Amazon and eBay routinely pass off counterfeits or unauthorized imports that can create warranty headaches. Charged Tools sources through vetted U.S. distributor channels and keeps purchase records for traceability on specific tools.
Does manufacturer warranty apply to tools I buy from you?+
Yes. The Milwaukee 5-year limited warranty and DeWalt 3-year limited warranty travel with the tool, regardless of which retailer sold it. As long as the tool is genuine OEM, the manufacturer honors it. We add 60-day Charged Tools buyer protection on top of that OEM coverage.